Key Holder (Part-Time) @ Hyatt Regency Sacramento

Event Network•Sacramento, CA

About The Position

The Key Holder is an integral part of the store’s day-to-day operations and works alongside the management team to create memorable moments for guests. Key Holder Associates meet guest-service standards, process sales transactions accurately and efficiently, restock merchandise, and complete other tasks assigned by store management. The position also includes opening and closing procedures and supports store goals and a positive team environment.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products in a visually appealing way.
Friendly, outgoing personality with a service mindset.
Must be 21 years old for liquor sales.
Flexible availability, including weekends, holidays, morning shifts, and evening shifts.
Ability to stand for up to 8 hours, except during required breaks and meal periods.
Ability to frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance.
Use suggestive selling, open-ended questions, and promotional suggestions to engage guests and increase sales.
Maintain knowledge of store products, sales, promotions, sales targets, KPI goals, and new products.
Meet merchandise presentation and store cleanliness standards, receive shipments, replenish merchandise, and rotate products when restocking.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and operating procedures, including register reports, cycle counts, and opening and closing procedures.
Recognize security risks and protect company and store assets; prevent and properly handle potential loss situations.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work as a team with staff to achieve store goals and contribute to a positive work environment.