Part Time Key Holder - Cotton On Century City

Cotton On Group • Los Angeles, CA

4d • $21 - $24 • Onsite

About The Position

Cotton On is hiring a part-time Key Holder at its Century City location. The Key Holder is part of store management, responsible for opening and closing the store, supporting the store team, and delivering a positive customer experience. The role also supports sales transactions, inventory and merchandising, store safety and cleanliness, loss prevention, and training and mentoring associates. The position is hourly paid, with a stated California wage range of $20.50–$23.50 per hour.

Requirements

• Retail experience, preferably in fast fashion.
• Demonstrated ability to collaborate and drive results as a team.
• Awareness and understanding of basic retail principles, including sales, stock, and in-store service delivery.
• Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
• Solid communication, customer service, and problem-solving skills, and ability to work in a fast-paced, changing environment.
• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 1 year of retail sales experience.
• At least 1 year of acting retail leadership or management experience that included leading aspects of the business and developing team members.
• Ability to move around the store throughout the shift or workday.
• Ability to regularly lift, carry, push, and pull up to 50 pounds.
• Ability to regularly squat and kneel.
• Ability to safely use a ladder, step stool, or raised platform to complete required tasks.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist with inventory control, restocking, and merchandising.
• Maintain store cleanliness and uphold safety standards.
• Support loss prevention efforts and report unusual activity.
• Engage professionally and respectfully with store teams and customers.
• Train and mentor new associates as needed.
• Collaborate and work as a team toward common goals.
• Maintain a professional presence and motivate and inspire others.
• Treat customers, managers, and peers respectfully.

Benefits

• 50% discount on Cotton On Group brands: Cotton On, Cotton On Body, and Cotton On Kids.
• Local and global career growth opportunities across three brands.
• 24/7 wellness support, including mental health, relationship, and family support.
• Discounts for employees and their families on medical, travel, financial, and other services.
• Opportunity to create meaningful change and make a positive difference in people's lives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED