Part Time Key Holder - Cotton On Grand Teton Mall

Cotton On Group•Idaho Falls, ID
•$16 - $19•Onsite

About The Position

Cotton On is hiring a part-time Key Holder at its Grand Teton Mall store. The Key Holder is part of store management and helps lead the team while delivering customer service, supporting daily store operations, and maintaining company standards. The role involves opening and closing the store, processing sales, assisting with inventory and merchandising, and supporting loss prevention. The position requires flexibility to work evenings, weekends, and holidays, along with regular physical activity including lifting up to 50 pounds and using ladders or step stools.

Requirements

  • Experience in retail; fast-fashion experience is preferred.
  • Demonstrated ability to collaborate and drive results as part of a team.
  • Awareness and understanding of basic retail principles, including sales, stock, and service delivery in stores.
  • Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
  • Solid communication, customer service, and problem-solving skills, and ability to work in a fast-paced, changing environment.
  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • At least 1 year of retail sales experience.
  • At least 1 year of acting retail leadership or management experience involving leading aspects of the business and developing team members.
  • Ability to move around the store throughout the shift or workday.
  • Ability to regularly lift, carry, push, and pull up to 50 pounds.
  • Ability to regularly squat or kneel.
  • Ability to safely use a ladder, step stool, or raised platform to complete required tasks.

Nice To Haves

  • Fast-fashion retail experience.

Responsibilities

  • Open and close the store in accordance with company policies and procedures.
  • Lead the store team as part of management.
  • Provide exceptional customer service and resolve customer issues.
  • Process sales transactions accurately and efficiently.
  • Assist with inventory control, restocking, and merchandising.
  • Ensure store cleanliness and safety standards are upheld.
  • Support loss prevention efforts and report unusual activity.
  • Engage professionally and respectfully with store teams and customers.
  • Train and mentor new associates as needed.
  • Collaborate and work as a team toward common goals.
  • Maintain a professional presence and motivate and inspire others.
  • Treat customers, managers, and peers respectfully.

Benefits

  • 50% discount on Cotton On Group brands: Cotton On, Cotton On Body, and Cotton On Kids.
  • Local and global career growth opportunities across three brands.
  • 24/7 wellness support, including mental health, relationships, and family support.
  • Discounts for employees and their families on medical, travel, financial, and other services.
  • Opportunity to create meaningful change and make a positive difference in people's lives.
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