Key Holder (Part-Time) @ The Westin Kierland

Event Network•Scottsdale, AZ

About The Position

The Key Holder is an integral part of the store’s day-to-day operations and works alongside the management team to create memorable moments for guests. The role is responsible for meeting guest service standards, processing sales transactions accurately and efficiently, restocking merchandise, and completing other tasks assigned by store management. The position also involves opening and closing procedures and other operational duties.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products in a visually appealing manner.
Friendly, outgoing personality and a service mindset.
Must be 21 years old for liquor sales.
Flexible availability, including weekends, holidays, and morning and evening shifts.
Ability to stand for up to 8 hours, except during breaks and meal periods required by law and company policy.
Ability to walk and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance to provide quality guest service.
Use suggestive selling and open-ended questions to engage guests, promote items, and increase sales.
Stay knowledgeable about products, current sales and promotions, sales targets, key performance indicators, and new products.
Meet merchandise presentation standards, maintain store cleanliness, receive shipments, replenish products, and rotate restocked merchandise.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and procedures, including printing register reports, performing cycle counts, and opening and closing the store.
Recognize security risks and protect company and store assets; help prevent and appropriately handle situations that could result in loss.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work with staff to achieve store goals and contribute to a positive work environment.