FP Movement Key Holder

FP Movement•Los Angeles, CA
•$18 - $19•Onsite

About The Position

A Key Holder collaborates with the management team in supervising store operations and helping lead an engaging, inspiring environment for customers and the team. The role includes driving sales, building awareness of key metrics, and contributing to the development of others. The position is located at 10250 Santa Monica Blvd, Los Angeles, California, 90067.

Requirements

  • Passion for FP Movement and/or a connection to the local fitness community.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the brand.

Responsibilities

  • Act as a brand ambassador and reflect company values, partnering with store leadership to create an engaging experience for FP Movement customers.
  • Create selling initiatives that enhance the customer experience and encourage lasting customer relationships through personalized service, product recommendations, and shared interests in wellness and fitness.
  • Promote FP Movement events and support their execution in collaboration with fitness and wellness partners.
  • Use technology to stay informed about in-store and online events and special offers, enhancing the customer experience from an omni-channel perspective.
  • Exercise decision-making and multitasking while prioritizing customer service over tasks.
  • Help manage the store environment and customer experience by supporting an energized pace, positive team atmosphere, daily zone management, and sales.
  • Teach and share product knowledge, brand messaging, and ways to deliver exceptional customer interactions, using resources such as the Freeway, #MovingTogether hub, and Instagram.
  • Support daily office procedures, store operations, and store maintenance.
  • Work with key partners to process shipments, restock and place products, maintain visual and display standards, and process omni-channel orders accurately and on time.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures to support store profitability.
  • Support an inclusive, people-first philosophy by encouraging open dialogue, follow-through, and ensuring the store team is heard and supported.
  • Collaborate with the leadership team on communications, share information with the team, and participate in daily meetings and check-ins.
  • Remain open and responsive to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
  • Guide and develop the Stylist team, and take responsibility for personal development and professional growth while considering role replacement for career progression.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Paid time off
  • Employee discounts
  • Retirement savings
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