FP Movement Key Holder

Urban Outfitters•Palm Springs, CA

5d•Onsite

About The Position

A Key Holder collaborates with the management team in supervising store operations and creating an engaging, inspiring environment for customers and team members. The role includes driving sales, building awareness of key metrics, and contributing to the development of others. The position is located at 414 N Palm Canyon Dr, Palm Springs, California, 92262.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and reflect company values while partnering with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and lasting customer relationships.
Promote FP Movement events and support their execution in collaboration with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers, enhancing the customer experience across channels.
Act as an elevated team member, using decision-making and multitasking skills while prioritizing service.
Help manage the store environment and customer experience by maintaining an energized pace, positive team environment, daily zone management, and sales focus.
Teach and share product knowledge, brand messaging, and customer-service practices using resources such as the Freeway, #MovingTogether hub, and Instagram.
Support daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, and product placement with key partners while maintaining visual and display standards.
Ensure omni-channel orders are processed accurately and on time.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first environment by encouraging open dialogue, following through, and ensuring the store team is heard and supported.
Stay current on communications, share information with the team, and participate in daily meetings and chat-ins.
Remain open and responsive to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while taking responsibility for personal development and professional growth.