FP Movement Key Holder

FP Movement•Charleston, SC

11d•Onsite

About The Position

The Key Holder collaborates with the management team to supervise store operations and help lead an engaging, inspiring environment for customers and team members. The role supports sales, builds awareness of key metrics, and contributes to the development of others. The Key Holder represents FP Movement, supports personalized customer service and community events, helps manage the store environment, and assists with visual, shipment, inventory, and daily operational standards. The position is located at 420 King St, Charleston, South Carolina, 29403.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as an FP Movement brand ambassador and partner with store leadership to create an engaging experience for customers.
Create selling initiatives that improve the customer experience and encourage personalized service, product recommendations, and customer relationships connected to wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers and enhance the omni-channel customer experience.
Act as an elevated team member, using decision-making and multitasking skills while prioritizing service over tasks.
Help manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, daily zone management, and sales focus.
Teach and share product knowledge, brand messaging, and exceptional customer-interaction practices using available resources.
Support daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, product placement, and visual and display standards with key partners; ensure omni-channel orders are processed accurately and on time.
Follow safety standards, maintain inventory accuracy, reduce product loss, and comply with company policies and procedures.
Support an inclusive, people-first philosophy, encourage open dialogue, reinforce follow-through, and help ensure the store team is heard and supported.
Collaborate with leadership on communications, share information with the team, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while pursuing personal development and professional growth.