FP Movement Key Holder

FP Movement•Glendale, CA

6d•$18 - $19•Onsite

About The Position

A Key Holder collaborates with the management team to supervise store operations and help lead an engaging, inspiring environment for customers and team members. The role supports sales, builds awareness of key metrics, and contributes to developing others. As a brand ambassador, the Key Holder helps create an experience that appeals to the FP Movement customer, promotes events, supports partnerships with fitness and wellness organizations, and uses technology to stay informed about in-store and online events and offers. The role helps manage the store environment and customer experience, shares product knowledge and brand messaging, and guides and develops the Stylist team. The Key Holder also supports daily office procedures, store operations and maintenance, shipment processing, restocking, product placement, and timely, accurate omni-channel order processing. The role upholds visual standards, safety and inventory practices, company policies, and an inclusive, people-first approach to communication and development.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and reflect company values while partnering with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, lasting customer relationships, and connections around wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers, supporting an omni-channel customer experience.
Act as an elevated team member, exercising decision-making and multitasking while prioritizing service over tasks.
Help manage the store environment and customer experience by supporting an energized pace, team positivity, daily zone management, and sales.
Teach and share product knowledge, brand messaging, and effective customer interaction practices using resources such as the Freeway, #MovingTogether hub, and Instagram.
Support daily office procedures, store operations, and store maintenance.
Work with key partners on shipment processing, restocking, product placement, visual standards, and timely and accurate omni-channel order processing.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue, follow-through, and team members feeling heard and supported.
Collaborate with the leadership team on communications, share information with the team, and participate in daily meetings and chat-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team and take responsibility for personal development and professional growth.