Key Holder - PT Management

EssilorLuxottica Group•Schaumburg, IL
•$16 - $23

About The Position

The Key Holder is a part-time specialized advisor who supports the management team by demonstrating strong sales behaviors and leadership on the sales floor, fostering a positive work environment, and carrying out operational processes and goals in accordance with company standards and policies. The role helps motivate floor staff to exceed sales targets and engages customers to deliver an exceptional experience. The position also serves as a brand ambassador, maintaining product knowledge and building positive relationships with customers. The Key Holder assists with merchandise processing, restocking, inventory monitoring, merchandising, display maintenance, and keeping the sales floor and warehouse organized and clean. When management is not present, the role leads store opening and closing procedures. Other tasks may be assigned by the management team.

Requirements

  • At least one year of retail experience in a specialized environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Strong sales experience and a proven ability to achieve top results in individual sales performance.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to work in a team and interact effectively with others.
  • Good time-management and organizational skills.
  • Proficiency in computer use and experience with cash registers.
  • Ability to stand most of the time or move around on the sales floor or warehouse.
  • Bilingual ability.
  • Ability to move merchandise and lift up to 40 lbs.

Responsibilities

  • Demonstrate brand knowledge and stay up to date on products.
  • Build strong customer connections and maintain positive interactions.
  • Uphold and execute customer service initiatives.
  • Assist with merchandise processing, restocking, and in-store inventory monitoring.
  • Assist with floor movement, merchandising, display maintenance, and cleanliness of the sales floor and warehouse.
  • Organize the warehouse, maintaining labeling, logical placement, organization, and cleanliness.
  • Lead store opening and closing procedures when management is not present.
  • Perform other tasks assigned by a member of the management team.
  • Support the management team through sales behaviors and floor leadership, helping motivate staff to exceed sales targets.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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