It Intern Jobs

About The Position

Requirements

• Currently pursuing or recently completed coursework in Information Technology, Computer Science, Cybersecurity, Information Systems, or related field.
• Basic understanding of computer hardware, software, and networking concepts.
• Ability to communicate professionally with users and IT staff.
• Ability to maintain confidentiality of sensitive Tribal information.
• Valid Driver’s License and Insurance.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other team members, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.
• Access to confidential, sensitive, and protected Tribal information, including information governed by applicable federal, Tribal, gaming, and criminal justice requirements.
• Maintain the highest level of confidentiality and security in accordance with Tribal policies, applicable laws, and professional standards.
• Adhere to all work rules, policies & procedures, and safety standards.

Nice To Haves

• Prior IT support, help desk, customer service, or technical experience.
• Familiarity with Windows operating systems, Microsoft 365, Active Directory, or basic networking concepts.
• Experience assembling, troubleshooting, or maintaining computers.
• Interest in pursuing IT certifications.

Responsibilities

• Provide basic technical support and assistance to Tribal staff for common hardware, software, and technology issues.
• Assist with computer deployments, equipment installations, office moves, and technology setup activities.
• Assist with user account setup, access requests, password resets, and multi-factor authentication enrollment.
• Perform inventory management and maintain accurate records of hardware, software, and technology assets.
• Assist with installation, configuration, and maintenance of computers, peripherals, and other technology equipment.
• Assist IT & Security staff with system documentation, procedures, and knowledge base updates.
• Support cybersecurity initiatives, including user awareness activities, security tool deployments, and compliance-related tasks.
• Assist with routine maintenance activities for technology systems as assigned.
• Participate in technology projects and gain hands-on experience with enterprise IT systems.
• Maintain confidentiality and security of Tribal information and systems.
• Provide professional and courteous customer service to Tribal staff.
• Perform other duties as assigned.