IT Intern

Theodore Roosevelt Medora Foundation • Medora, ND

2d • Onsite

About The Position

The IT Intern supports day-to-day troubleshooting, maintenance, and administration of technology across TRMF. The role supports all outlets and venues during pre-season setup and post-season breakdown. During the season, the intern helps manage IT tickets, follows through on requests and issues, and implements requested changes. The position also promotes TRMF events and services by providing guests with accurate information and maintaining positive relationships consistent with TRMF values.

The intern works both inside and outside buildings. Indoor work takes place in a controlled, temperate environment; outdoor conditions may be hotter or colder, particularly at the Medora Musical. Shifts vary according to business and customer needs, with workdays scheduled across Sunday through Saturday. The stated salary is $18.00.

Requirements

• Previous IT experience.
• Ability to troubleshoot, develop solutions when needed, and think critically.
• Excellent verbal and written communication skills.
• Strong technical capacity.
• Ability to take initiative, be flexible, and adapt.
• Organizational skills and attention to detail.
• Ability to provide consistent, excellent customer service.
• Reliability, punctuality, and readiness for every shift.
• Fluency in English.

Nice To Haves

• Bilingual ability.

Responsibilities

• Promote TRMF events and services by giving customers complete information and showing enthusiasm for the offerings.
• Stay informed about Medora events and activities to provide accurate information to guests.
• Assist the IT team with technology support, including computers, user access, servers, reservation systems, point-of-sale and accounting systems, cash registers, credit card processing machines, phone systems, printers, ticket printers, and network services.
• Help manage IT tickets, follow through on requests and issues, and initiate requested changes.
• Support outlets and venues during pre-season equipment setup and post-season breakdown.
• Manage customer Wi-Fi networks at hotels and the campground.
• Follow safety procedures and protocols and participate in workplace safety training meetings.
• Interact with guests, coworkers, and management in a positive manner consistent with TRMF values.
• Perform other related duties as assigned.

Benefits

• The Life Skills Center includes a dining room, fitness center, and spaces for music, studying, learning, prayer, reflection, and socializing.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed