IT Intern

Thea Energy • Kearny, NJ

1d

About The Position

Thea Energy is leveraging breakthroughs in stellarator physics and engineering to create a faster, simpler approach to commercializing fusion energy. It is reinventing the stellarator with computer-controlled arrays of planar coils and aims to create a limitless source of zero-emission energy for a sustainable future.

The IT Intern assists with help desk support, device management, user account setup, documentation, inventory tracking, and IT infrastructure projects. The role supports local and remote employees and may contribute to projects such as system migrations, network upgrades, or security audits.

Requirements

• Currently pursuing or recently completed a degree or certification in Computer Science, Information Technology, Cybersecurity, or a related field.
• Basic understanding of desktop operating systems, including Windows 10/11 and macOS, and core networking concepts such as IP addressing, Wi-Fi troubleshooting, and DNS.
• Logical approach to troubleshooting and a strong desire to understand how things work.
• Excellent verbal and written communication skills, including the ability to explain technical fixes to non-technical users in a friendly, patient manner.
• Ability to handle sensitive company data with discretion and maintain confidentiality.
• Ability to occasionally lift up to 50 lbs.
• Ability to perform activities such as typing, standing, or sitting for extended periods.
• Ability to work in a facility containing industrial hazards, including heat, cold, noise, fumes, strong magnets, high voltage, high current, pressure systems, and cryogenics.

Responsibilities

• Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
• Help configure, deploy, and maintain company laptops, workstations, printers, and other equipment.
• Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, and other internal tools.
• Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
• Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
• Support IT infrastructure projects, such as system migrations, network upgrades, or security audits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed