IT Intern

Suntory•Raleigh, NC

6d•Onsite

About The Position

Pepsi Bottling Ventures is seeking an IT Intern to support its Client Technology team in Raleigh, North Carolina. The intern will gain hands-on experience with asset management, inventory tracking, and end-user technology support, and exposure to enterprise IT operations such as device imaging, deployment, configuration, and service delivery for computers, mobile devices, and other workplace technology. The intern will work alongside experienced IT professionals, receive mentorship from technology leaders, and develop technical and professional skills while learning how technology supports business operations.

Requirements

Demonstrated interest in information technology, technology support, or related technical fields.
Basic proficiency with Microsoft Office applications, including Excel and PowerPoint.
Strong verbal and written communication skills.
Ability to learn new technologies quickly and work effectively in a team environment.
Strong organizational skills and attention to detail.
Willingness to participate in hands-on technical and operational assignments.
Interest in end-user support, hardware deployment, device management, or IT operations.
Previous experience working with computers, mobile devices, or technology-related projects through coursework, clubs, personal learning, or work experience.
Valid driver's license and reliable transportation to support daily local travel to customer locations and company events.

Responsibilities

Assist with asset management, inventory tracking, and technology lifecycle documentation.
Organize, clean, document, and maintain inventory across IT storage locations, labs, and equipment areas.
Support the deployment, setup, imaging, and configuration of computers, workstations, mobile phones, tablets, and other end-user technology devices.
Work alongside Client Tech team members to gain exposure to end-user support processes and troubleshooting and resolving technology issues.
Participate in equipment refresh, patching, and service delivery activities.
Maintain accurate records and documentation related to technology assets and inventory.
Collaborate with IT professionals to learn about enterprise technology operations and end-user computing environments.
Attend team meetings and learning opportunities related to IT strategy, operations, and business partnership activities.
Present internship progress, learning experiences, or project updates during department meetings as applicable.
Shadow team members and technology leaders to learn about IT career paths and enterprise technology functions.