Student Opportunities - IT Desktop Support Internships - Summer 2027 (Onsite)

Cincinnati Financial•Fairfield, OH

6d•Onsite

About The Position

The Cincinnati Insurance Companies are currently seeking undergraduate intern(s) for our IT Desktop Support Intern(s). Our successful candidates will want to gain a meaningful work experience with us for Summer 2027. This role is onsite and based out of our Headquarters in Fairfield, Ohio. At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Learn more about our company by: participating in an introductory insurance class(es) engaging with different departments to understand our corporate structure signing up for optional learning development tracks / opportunities interacting with leadership and experienced associates participating in group and individual projects learning new development tools and technical stacks with hands on development projects

Requirements

enrolled as a full-time, undergraduate student at an accredited college/university (2nd year or above preferred)
all majors are welcome to apply
collegiate transcripts required with submission of candidate profile (unofficial are acceptable)
in good academic standing (cumulative GPA: 3.0 or higher preferred)
must be able to work up to 40 hours per week
proficient in Microsoft® Office tools and related software
understanding of computer networks (TCP/IP protocol, load balancing, monitoring, etc.), Linux/Windows server platform, virtualization, cloud computing concepts
understanding of front-end/back-end or full-stack development concepts
effective communication skills with the ability to effectively explain technical concepts to non-technical audience
ability to interact effectively with management and colleagues to prioritize and organize work
willingness to continually learn new technologies, skills, and improved processes
reliable and service-oriented mindset
Candidates should have the ability to work in the United States for an unlimited amount of time without sponsorship.
Our company is not currently hiring interns for this role if they will need sponsorship at any time in the future, including Optional Practical Training (OPT) or Curricular Practical Training (CPT).

Responsibilities

learn new development tools and technical stacks with hands on development projects
build/configure Windows workstations for associates
perform advanced software/hardware troubleshooting and diagnostics
troubleshoot and respond to user questions
track and update open calls and/or escalate problems
assist with documenting, maintaining, upgrades or replacing hardware and software systems
assist with business activities and processes
participate and contribute to team meetings, presentations, and projects
research emerging trends, data analysis, and evaluate options
generate reports, promotional/educational materials, and other work products
serve internal and external customers