Student Opportunities - IT Desktop Support Internships - Summer 2027 (Onsite)
About The Position
The Cincinnati Insurance Companies is seeking undergraduate IT Desktop Support Interns for Summer 2027. This onsite internship is based at the company’s headquarters in Fairfield, Ohio. Interns gain hands-on experience with desktop support, hardware and software troubleshooting, and technical projects while learning about the company and its departments. The broader internship experience may include an introductory insurance class, optional learning and development opportunities, interaction with leadership and experienced associates, and participation in individual and group projects. The role includes building and configuring Windows workstations, troubleshooting user issues, tracking and escalating support calls, and assisting with the documentation, maintenance, upgrade, or replacement of hardware and software. Interns may also assist with business activities, research, reports, presentations, and other team projects. Starting pay is $18 per hour and may vary based on the applicant’s education, experience, knowledge, skills, and abilities.
Requirements
- Be enrolled as a full-time undergraduate student at an accredited college or university; students in their second year or above are preferred.
- All majors are welcome to apply.
- Submit collegiate transcripts with the candidate profile; unofficial transcripts are accepted.
- Be in good academic standing.
- Be able to work up to 40 hours per week.
- Be proficient in Microsoft Office tools and related software.
- Have the ability to work in the United States indefinitely without sponsorship, including future OPT or CPT sponsorship.
- Understand computer networks, including TCP/IP protocol, load balancing, and monitoring; Linux and Windows server platforms; virtualization; and cloud computing concepts.
- Understand front-end, back-end, or full-stack development concepts.
- Communicate effectively and explain technical concepts to non-technical audiences.
- Interact effectively with management and colleagues to prioritize and organize work.
- Be willing to continually learn new technologies, skills, and improved processes.
- Have a reliable, service-oriented mindset.
Nice To Haves
- Be in the second year of undergraduate study or above.
- Have a cumulative GPA of 3.0 or higher.
Responsibilities
- Learn development tools and technical stacks through hands-on projects.
- Build and configure Windows workstations for associates.
- Perform advanced software and hardware troubleshooting and diagnostics.
- Troubleshoot and respond to user questions.
- Track and update open calls and escalate problems as needed.
- Assist with documenting, maintaining, upgrading, or replacing hardware and software systems.
- Assist with business activities and processes.
- Participate and contribute to team meetings, presentations, and projects.
- Research emerging trends, analyze data, and evaluate options.
- Generate reports, promotional or educational materials, and other work products.
- Serve internal and external customers.
Benefits
- Tools and training to support success and professional development.
- Opportunities to participate in learning and development tracks.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
