Student Intern Pool (IT - Networks)

HCC•Houston, TX

About The Position

Houston Community College is seeking motivated interns to support its Network Team and gain hands-on experience managing enterprise network infrastructure throughout its lifecycle. Under direct supervision, the intern will assist with network monitoring, scheduled maintenance, and planning migrations for network component replacements, while working alongside experienced network professionals. The role also includes routine clerical and office support, customer service, document processing, mail handling, and assistance with special projects and other areas as needed.

Requirements

Currently pursuing a degree in IT, Computer Science, Network Engineering, or a related field.
Understanding of Microsoft Word and Excel applications.
Good written and oral communication skills.
Ability to communicate courteously and effectively.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and tools.

Nice To Haves

One year of experience in an office environment is preferred.

Responsibilities

Assist with continuous network monitoring using industry-standard tools and platforms.
Support scheduled network maintenance, including software updates and security patches.
Assist with migration planning for network component replacements.
Answer telephone calls and handle multiple lines.
Handle routine office inquiries.
Operate office equipment such as computers, copiers, fax machines, typewriters, and calculators.
Respond to information requests in person or by phone and provide customer service to internal and external customers.
Type correspondence and other documents from notes, copies, or rough drafts.
Scan and process departmental documents, such as surveys and office documents.
Process incoming and outgoing mail.
Assist with special projects as assigned.
Provide support to other areas as needed.
Perform other job-related duties or follow other job-related instructions requested by the supervisor.