Information Specialist Jobs

About The Position

Requirements

• High level of technological proficiency with demonstrated ability to work within MedAire’s CMS (Umbraco).
• Ability to create, edit, preview, publish, update, and archive aviation security content without error.
• Adherence to CMS governance, alert lifecycle management, duplication avoidance, and quality assurance standards.
• Confidence working with structured digital publishing environments under time pressure.
• Strong working knowledge of the aviation industry, including airports, aircraft operations, and airspace risk.
• Demonstrated understanding of aviation security threats and AVSEC alerting discipline.
• Demonstrated ability to analyse and synthesise multiple information sources into clear, actionable intelligence. Advanced research, analytical, and synthesis skills.
• Excellent written and verbal communication skills with a proven ability to produce client-ready intelligence products, and tailor outputs to operational and client needs.
• High digital literacy and comfort working across multiple information systems.
• Ability to manage multiple priorities and deliver under pressure in a 24/7 environment.
• Collaborates effectively across global, cross-functional teams and maintains communication in high-pressure environments.
• Integrated cultural sensitivity considerations into operations, communications, and client interactions.
• Experience in security intelligence, aviation security, risk analysis, or a closely related field.
• Experience working in time-sensitive or operational environments.
• Experience producing intelligence outputs for professional or operational audiences.
• Fluent in English.

Nice To Haves

• Prior exposure to global or regional security dynamics and to the aviation sector is strongly preferred.
• Experience working in client-facing or advisory roles (preferred).
• Undergraduate degree in security studies, international relations, aviation, or related discipline; postgraduate qualifications are an advantage.
• Postgraduate qualifications or additional training in intelligence, aviation security, or risk analysis (desirable).
• Additional languages are an advantage.

Responsibilities

• Continuous scanning and monitoring of global and regional sources for aviation security-related incidents and emerging AVSEC risks.
• Application of Aviation Alert Reporting Thresholds to determine reportability, alert type, and escalation pathway.
• Identify, prioritise, and escalate events in accordance with Aviation Alert Reporting Thresholds and operational guidance.
• Execution of the full AVSEC alert lifecycle including Investigating, Confirmed, Standard, and Stand-Down alerts.
• Drafting, publishing, updating, and maintaining alerts in the MedAire CMS in accordance with the AVSEC Alert Quick Reference Guide.
• Apply appropriate formatting, tagging, mapping, and categorisation to enhance clarity and client understanding.
• Production of high-quality client-facing aviation security reports, assessments, advisories, and consultations.
• Maintain standing content and ensure it remains accurate, relevant, and aligned with current threat environments.
• Support client queries and provide timely, accurate, and actionable intelligence outputs.
• Maintain situational awareness and apply sound judgement during fast-moving or high-impact aviation security events.
• Contribute to forward-looking analysis, including identification of emerging risks, trends, and early warning indicators.
• Support operational planning and readiness by conducting targeted research against specific intelligence requirements.
• Collaboration with global aviation, regional security, content, and assistance teams to support operational readiness and client engagement.
• Contribute to global “follow-the-sun” operations and support clients across regions on a rostered basis.
• Support continuous improvement of reporting standards, workflows, and intelligence processes, and contribute to consulting or client engagement activities where required.
• Continuous identification of risks to aircraft, airports, and airspace.
• Consistent application of AVSEC alert thresholds.
• Structured execution of alert lifecycle stages.
• Clear assessment of probability, impact, and operational relevance.
• Delivery of concise, accurate, and actionable aviation security intelligence.
• Full ownership of content creation, publication, and lifecycle management.
• Produces timely, accurate, and operationally relevant outputs aligned with client needs.
• Adheres to reporting standards, escalation protocols, and AVSEC thresholds consistently.
• Maintains performance, accuracy, and judgement during high-tempo or crisis events.
• Produces clear, structured, and actionable intelligence outputs.
• Applies structured analytical thinking to assess threats, risks, and operational relevance.