Information Technology Specialist (Systems Administration)

Army•Fort Bragg, NC

10h•Onsite

About The Position

This Direct Hire Authority solicitation is for an Information Technology Specialist (Systems Administration) position in the competitive service, located at Fort Bragg, North Carolina. The specialist manages and maintains the JSOMTC learning platform and its supporting applications, keeping the platform functional and current as personnel and curricular products change. The role serves as technical lead for blended learning initiatives involving major course curriculum changes and broad platform changes. The position requires eligibility for and maintenance of a Secret security clearance, a Security+ certification, and temporary duty or business travel approximately 15% of the time. The appointment may include a one-year probationary period and may be subject to a suitability or fitness determination following a background investigation.

Requirements

U.S. citizenship.
One year of specialized experience administering learning platforms, LMS, or LCMS applications; managing relational databases, application-level access, and role-based security across local, intranet, and Internet-based systems; producing daily post-administration assessment reports using assessment software; and familiarity with project management principles and long-range planning techniques.
IT-related experience or intensive training demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
Alternatively, a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, in a qualifying field; alternatively, three full years of graduate education with at least 24 semester hours in qualifying fields and required development or adaptation of applications, systems, or networks.
Ability to obtain and maintain eligibility for a Secret security clearance or access throughout employment.
Ability to obtain and maintain a Security+ certification.
Ability to complete a suitability or fitness determination and background investigation, as applicable.
Ability to meet the position's temporary duty or business travel requirement of 15% of the time.

Responsibilities

Develop, test, troubleshoot, deploy, and maintain learning activities for six courses on the learning platform.
Manage and maintain the JSOMTC learning platform and supporting applications, keeping them functional and up to date as personnel and curricular products change.
Serve as the technical lead for blended learning initiatives involving large course curriculum changes and wide-ranging changes.
Manage course access, group assignments, assignment publication, and user permissions for activities.
Develop the learning platform activity management schedule.
Troubleshoot user-interface and module-performance issues, including browser troubleshooting, network traffic and transport issues, and HTML5 incompatibility issues.
Produce daily post-administration assessment reports for command leadership, course leadership, and instructors detailing student, instructor, and course performance statistics, as specified in the qualification criteria.