Supervisory Human Resources Specialist (Information Systems)
About The Position
The CHRA G-6 Functional Automation division provides customer-focused helpdesk and account services for Army and CHRA systems, including DCPDS, AutoNOA, EMPReS, eOPF, and E-Verify. The Functional Automation team triages, researches, and tests complex automation problems and provides answers and guidance on HR tools and systems. The position directs, monitors, and controls the operation and maintenance of a major portion of the Department of War automated civilian personnel system. It supervises employees performing complex support services related to civilian personnel programs and systems, applying functional knowledge of civilian personnel operations, regulations, policies, procedures, and automated personnel systems. The role manages system access, troubleshoots common issues, researches systemic problems and errors, and provides resolutions. It also advises and guides staff, supervisors, and customers in operating, maintaining, and using the automated systems. The announcement may be used to fill positions at various locations. Appointment may be subject to a suitability or fitness determination based on a background investigation. The position is supervisory and requires a one-year probationary period to assess supervisory performance unless that requirement has already been completed. A separate one-year probationary period may also apply during which the agency evaluates fitness and whether continued employment advances the public interest. Applicants must meet the stated specialized-experience and time-in-grade requirements. Education cannot substitute for experience. Applicants must provide proof of U.S. citizenship; direct deposit is required. Permanent Change of Station costs are not authorized. The position is aligned with the CP-10 Career Program and the Civilian Human Resources Management Career Management Directorate.
Requirements
- One year of specialized experience managing user access to automated HR personnel systems, researching problems or errors and providing customer resolutions, managing system operation and maintenance to ensure reliability and compliance, and/or analyzing system requirements and changes for their impact on HR processes and recommending action.
- Applicants who held a General Schedule position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).
- Meet the eligibility requirements for at least one of the listed employment authority categories and provide supporting documents.
- Provide proof of U.S. citizenship.
- Complete a background investigation if required for the suitability or fitness determination.
- Complete a one-year supervisory probationary period unless previously completed.
- Education cannot be substituted for the required experience.
- Direct deposit of pay is required.
Responsibilities
- Direct, monitor, and control operation and maintenance of a major portion of the Department of War automated civilian personnel system.
- Supervise a team performing complex support services related to civilian personnel programs and systems.
- Apply knowledge of civilian personnel operations, regulations, policies, procedures, and automated personnel systems to lead the team.
- Manage access to automated personnel systems.
- Troubleshoot common system issues and research systemic problems and errors, providing resolutions.
- Advise and guide staff members, supervisors, and serviced customers on operating, maintaining, and using automated systems.
Benefits
- Federal employee benefits package available to employees and their families; specific eligibility depends on position type.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
