Information Services Specialist II (Part-Time)

Muncie Public Library • Muncie, IN

20d • Onsite

About The Position

The Information Services Specialist II assists the Information Services Supervisor with the effective operation of the Information Services Department at Maring-Hunt Library. The role provides research and information assistance, readers’ advisory services, and guidance to the public on library resources and technology. It also supports collection development, adult programming, community outreach, and a safe, welcoming library environment. This is a part-time position scheduled for 24 hours per week; the specific schedule varies within the library’s open hours: Monday–Friday, 10 a.m.–7 p.m., and Saturday, 1–5 p.m.

Requirements

• Bachelor’s degree from an accredited college or university.
• Ability to obtain an LC4 or higher Indiana Librarian Certification (IAC 5-1-8).
• Adaptability, including willingness to take on new challenges and responsibilities, lead others, respond to change, and recommend improvements.
• Attention to detail and ability to ensure accuracy and thoroughness.
• Clear, accurate, respectful communication and active listening.
• Strong customer-service skills, including prompt and attentive service, accountability, responsiveness to feedback, and willingness to help customers and coworkers.
• Ability to represent the Library positively and promote its programs, materials, and services.
• Ability to cooperate with coworkers and management, complete duties in a timely manner, and ask for or provide help as needed.
• Comfort using computers, appropriate software, and job-related equipment.
• Successful completion of a criminal background check before employment.

Nice To Haves

• Some library work experience.

Responsibilities

• Research and respond to customer queries using the Library’s multiple resources to obtain correct information.
• Provide readers’ advisory services and train the public to use library resources and available technology, individually and in group settings.
• Assist the Department Supervisor with collection development and maintenance.
• Plan, promote, and host adult programs, and participate in community outreach events.
• Monitor the physical environment, interpret library policies and safety procedures, and exercise judgment to provide effective library service.

Benefits

• Accrued paid time off.
• Telehealth services for staff and immediate family members, including virtual urgent care and short- and long-term mental health care.
• Professional development and skill-building opportunities.
• Additional benefits may be available; the posting states “and more!”.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level