Implementation Manager Jobs

About The Position

Requirements

• Deep experience in high-volume or hourly hiring, with strong end-to-end process knowledge.
• Bachelor’s degree in Business, Technology, Supply Chain, Communications, or a related field and 4 years’ experience in retail, production, operations management, or a related area; or 6 years’ experience in retail, production, operations management, or a related area.
• 1 year of supervisory experience.
• Proven ability to lead complex transformations from discovery and current-state assessment through design, implementation, launch, and adoption.
• Strong digital execution experience, including translating business needs into requirements and partnering with Product, Engineering, and Design through delivery.
• Ability to connect process, technology, data, and user needs into scalable solutions.
• Strong cross-functional leadership and executive communication skills, and comfort operating in ambiguity.

Nice To Haves

• Experience managing hiring for stores, clubs, or supply chain facilities.
• Strong understanding of the talent technology landscape, leading industry platforms, and best-in-class practices.
• Intermediate functionality of Microsoft Office and Salesforce.
• Experience managing projects or client relationships in retail, healthcare, or a related area.
• Master’s degree in Business or a related field; Master of Business Administration.

Responsibilities

• Lead technology transformations from discovery through implementation and optimization.
• Evaluate user experiences, processes, systems, data, and operational needs, including field-level hiring workflows and operational variations.
• Define future-state workflows, experiences, requirements, and success measures.
• Partner with Product, Engineering, Design, Data, Legal, and business teams through delivery.
• Lead testing, readiness, launch, adoption, and continuous improvement.
• Establish ongoing engagement with field hiring users through process validation, usability feedback, and hands-on testing.
• Identify opportunities to apply automation, AI, and emerging technology.
• Use data and user insights to improve experiences and business outcomes.
• Communicate decisions, risks, and recommendations to senior leaders.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.