Manager, Training Implementation

Fidelity Investments • Covington, KY

1d

About The Position

The Learning Implementation Lead works with Fidelity Wealth’s Talent & Learning team to lead the deployment of learning and talent initiatives and create seamless learner experiences through learning technologies. The role coordinates program execution, manages learning systems, and delivers insights that help shape associate development. It applies project management, consulting, communication, and operational excellence to support learning and talent programs.

The role is part of a team that partners with Fidelity Wealth business leaders, Human Resources, stakeholders, and learning professionals to deliver learning and talent development solutions. The team uses programs, learning technology, and operational excellence to foster continuous learning, development, and mobility, helping associates build skills and prepare for future opportunities.

Requirements

• Experience coordinating and implementing learning, talent, or development programs from planning through execution.
• Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables simultaneously.
• Ability to build collaborative relationships, consult with business partners, and influence outcomes across teams.
• Experience administering learning technologies, managing learner communications, assignments, audiences, and reporting.
• Proficiency analyzing data and generating insights to support decision-making, measure program effectiveness, and identify process improvement opportunities.
• Strong written and verbal communication skills, including the ability to support learner inquiries, troubleshoot issues, and communicate effectively with stakeholders at all levels.
• Continuous improvement mindset and ability to adapt to changing priorities while maintaining accuracy, organization, and attention to detail.

Responsibilities

• Coordinate and implement learning, talent, or development programs from planning through execution.
• Manage multiple priorities, timelines, stakeholders, and deliverables.
• Administer learning technologies, including learner communications, assignments, audiences, and reporting.
• Analyze data and generate insights to support decisions, measure program effectiveness, and identify process improvements.
• Support learner inquiries and troubleshoot issues.
• Collaborate with business partners and stakeholders across teams to support program outcomes.
• Adapt to changing priorities while maintaining accurate, organized, and high-quality execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed