Human Capital Manager, Implementation Training Lead
About The Position
As a Manager in Deloitte’s Strategy, Growth, and Transformation practice on the Organization, Workforce, & Change team, this role serves as the primary training point of contact and project manager for assigned client agencies transitioning to Oracle Cloud HCM. The position manages agency-level training plans, schedules, resources, and dedicated training staff, and leads training needs assessments and analysis of process changes. It directs development of role-based curricula and materials, as well as training delivery logistics. The role leads training delivery and train-the-trainer activities, tracks readiness through go-live, and coordinates post-go-live refresher training and reinforcement. It maintains training risk and issue logs, drives mitigation planning, makes delegated scope and schedule trade-off decisions, and coordinates with program and agency change leaders to align training with deployment waves. The work supports government and public-sector clients and requires commuting to an assigned office, an average of two co-location days per week, and travel averaging up to 30–40%.
Requirements
- Bachelor's degree.
- 7+ years of training strategy, design, and delivery experience, including project management responsibility for schedules and risk/issue management on ERP or HCM system implementations.
- 3+ years of experience managing training plans, schedules, resources or staff, documented risk/issue logs, and scope/schedule trade-offs within delegated authority; and reporting on delivery, readiness, budget, and risk for wave-based deployments.
- Ability to obtain and maintain the required security clearance for this role.
- Reside within a commutable distance of the assigned office and be able to commute daily if required without overnight accommodations.
- Ability to co-locate an average of two times a week, with variation based on work, projects, and client locations.
- Ability to travel up to 30–40% on average, based on work and clients served.
- Legally authorized to work in the United States without employer sponsorship now or in the future.
- Ability to work independently and collaboratively as part of a team.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to lead projects or workstreams.
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
- Strong interpersonal skills and professional demeanor.
- Ability to meet deadlines.
- Ability to mentor and provide clear guidance to others.
Nice To Haves
- Experience supporting Oracle Cloud HCM implementations.
- Experience supporting government or public-sector clients, including government contracting environments.
- Experience coordinating wave-based or big-bang enterprise deployments.
- Experience using Adobe Captivate to develop training materials.
- Project Management Professional (PMP), Prosci, or Certified Change Management Professional (CCMP) certification.
Responsibilities
- Serve as the primary training point of contact and project manager for assigned client agencies transitioning to Oracle Cloud HCM.
- Develop and manage agency-level training plans, schedules, resources, and agency-dedicated training staff.
- Lead training needs assessments, analyze process changes, and direct development of role-based curricula, training materials, and delivery logistics.
- Lead training delivery and train-the-trainer activities; track readiness through go-live; and provide post-go-live refresher training and reinforcement.
- Maintain agency training risk and issue logs and drive mitigation planning.
- Make delegated scope and schedule trade-off decisions.
- Coordinate with program and agency change leaders to align activities with deployment waves.
- Report on delivery, readiness, budget, and risk for wave-based deployments.
- Mentor and provide clear guidance to others.
Benefits
- Broad range of employee benefits.
- May be eligible to participate in a discretionary annual incentive program, subject to its governing rules and applicable factors.
- Opportunities to build new skills, take on leadership opportunities, and grow through mentorship, on-the-job learning, and formal development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
