Senior Manager, Operations and Implementation - Hourly Hiring Systems Transformation

Walmart•Bentonville, AR

4d•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Hourly Hiring Systems Transformation leads complex, technology-enabled transformation initiatives across Walmart’s talent ecosystem, taking business problems from discovery through solution design, implementation, adoption, and value realization. The role simplifies processes, defines future-state experiences, translates business needs into actionable requirements, and leads cross-functional teams through delivery. Success requires sound judgment, comfort with ambiguity, and the ability to connect business needs, user experience, technology, data, and operations to create scalable solutions and measurable outcomes. Experience with hiring processes in high-volume or hourly operating environments is especially valuable. The team transforms the technology experiences that support how people discover opportunities, apply, are assessed, hired, onboarded, and move within Walmart. Its portfolio includes career sites, applicant tracking systems, assessment experiences, internal mobility, business-facing hiring tools, scheduling, onboarding, and related integrations. The team is building a connected talent technology ecosystem that can scale across Walmart’s businesses, markets, and workforce. The position is based at 806 Excellence Dr, Bentonville, Arkansas. The annual salary range is $90,000 to $180,000, with additional annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

Deep experience in high-volume or hourly hiring, with strong end-to-end process knowledge.
Bachelor’s degree in Business, Technology, Supply Chain, Communications, or a related field and 4 years’ experience in retail, production, operations management, or a related area; or 6 years’ experience in retail, production, operations management, or a related area.
1 year of supervisory experience.
Proven ability to lead complex transformations from discovery and current-state assessment through design, implementation, launch, and adoption.
Strong digital execution experience, including translating business needs into requirements and partnering with Product, Engineering, and Design through delivery.
Ability to connect process, technology, data, and user needs into scalable solutions.
Strong cross-functional leadership and executive communication skills, and comfort operating in ambiguity.

Nice To Haves

Experience managing hiring for stores, clubs, or supply chain facilities.
Strong understanding of the talent technology landscape, leading industry platforms, and best-in-class practices.
Intermediate functionality of Microsoft Office and Salesforce.
Experience managing projects or client relationships in retail, healthcare, or a related area.
Master’s degree in Business or a related field; Master of Business Administration.

Responsibilities

Lead technology transformations from discovery through implementation and optimization.
Evaluate user experiences, processes, systems, data, and operational needs, including field-level hiring workflows and operational variations.
Define future-state workflows, experiences, requirements, and success measures.
Partner with Product, Engineering, Design, Data, Legal, and business teams through delivery.
Lead testing, readiness, launch, adoption, and continuous improvement.
Establish ongoing engagement with field hiring users through process validation, usability feedback, and hands-on testing.
Identify opportunities to apply automation, AI, and emerging technology.
Use data and user insights to improve experiences and business outcomes.
Communicate decisions, risks, and recommendations to senior leaders.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.