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The Housekeeping Supervisor oversees daily housekeeping operations and ensures guest rooms and public areas meet cleanliness and presentation standards. The role directly supervises, directs, and supports housekeeping staff, ensuring work is completed efficiently, safely, and in accordance with hotel policies. The supervisor is accountable for maintaining quality standards, supporting team performance, and providing a consistent, positive guest experience. The position coordinates room assignments and priorities, inspects guest rooms and other areas, coaches team members, monitors staffing and supplies, coordinates room-status updates with the Front Desk, and responds to housekeeping-related guest needs. It also oversees rooms prepared for Notable Guest arrivals, reports maintenance and safety issues, maintains operational records, and ensures housekeeping carts, storage areas, and service closets are clean and organized.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED

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