Beach Club Housekeeping Supervisor

The Boca Raton•Boca Raton, FL

About The Position

The Beach Club Housekeeping Supervisor trains and supervises Room & House Attendants to ensure that rooms, suites, and public areas are clean and meet hotel standards. The role visually inspects rooms and suites and supports the housekeeping operation through room assignments, inventory checks, scheduling and payroll monitoring, lost-and-found oversight, and maintaining supplies in stock rooms and carts. The supervisor provides customer service to guests, promotes team-member loyalty and empowerment, and coordinates with Engineering/Property Operations on repairs and maintenance related to guest rooms and public areas. The position includes quarterly linen inventory and may require cleaning rooms when needed. It requires the ability to inspect multiple rooms per day and to move or operate housekeeping equipment and supplies.

Requirements

Fluent in reading, writing, and speaking English.
Knowledge of inventories, scheduling, and productivity.
High-school-level math skills.
Ability to communicate effectively with the public and team members verbally and in writing.
Ability to inspect multiple rooms per day.
Ability to clean rooms when needed.
Physical ability to move and/or operate room attendant carts, suite furniture, large bags of linen, vacuum cleaners, and inventory boxes.
Ability to follow and enforce hotel standards, including safety procedures, and respond to emergency situations.
Knowledge of and ability to operate a computer.
At least four years of hotel housekeeping experience.
Ability to lift up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds.
Ability to walk or stand to a significant degree and to reach, handle, feel, talk, hear, and see.

Nice To Haves

Knowledge of languages in addition to English, especially Spanish.
High school graduation or equivalent preferred.
One to two years of hotel housekeeping supervisory experience preferred.

Responsibilities

Train and supervise Room & House Attendants to ensure rooms, suites, and public areas are cleaned to hotel standards.
Inspect rooms, complete reports, and verify status reports.
Report clean suites to the hotel front desk and/or load their status into automated property management systems.
Check room inventory and assign rooms to Room/Suite Attendants.
Monitor payroll reports and work schedules.
Monitor the lost-and-found program.
Ensure stock rooms and carts are maintained with proper supplies.
Provide guests with information about hotel services, activities, and local attractions.
Promote team-member loyalty and empowerment.
Coordinate with Engineering/Property Operations on repair and maintenance for guest rooms and public areas.
Conduct quarterly linen inventory.
Clean rooms when needed.
Follow and enforce hotel standards, including safety procedures, and recognize and act in emergency situations.