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Executive Housekeeper

Island Hospitality Management•Miramar Beach, FL

About The Position

The Executive Housekeeper oversees the organization, staff, and quality of Housekeeping department operations, provides guests with quality service, and works to maximize room revenue. The role includes housekeeping duties, inspections, supervision, inventory and purchasing, budget and schedule management, and human resources responsibilities. Flexible scheduling availability may be required.

Requirements

  • Knowledge of budget preparation, payroll, and cost-spending controls.
  • Highly motivated team player with strong initiative and a desire for achievement.
  • Ability to handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Ability to work well in stressful situations.
  • Readily available and approachable to guests while providing excellent guest service.
  • A valid driver’s license is preferred.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Nice To Haves

  • Valid driver’s license.

Responsibilities

  • Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout.
  • Conduct daily room inspections to ensure rooms meet brand and Island Hospitality Management standards.
  • Supervise, monitor, and follow up on Room Inspectors, Room Attendants, Housepersons, and Laundry Attendants engaged in hotel cleaning operations.
  • Maintain an inventory of department uniforms and supplies and submit requisitions for replenishment.
  • Forecast, monitor, and control housekeeping department budget components to maximize revenue and minimize expenses.
  • Ensure departments meet or exceed guest service expectations.
  • Control department purchases while monitoring quality and cost.
  • Prepare team member schedules in accordance with budgets and business forecasts.
  • Manage human resources functions, including recruiting, onboarding, performance evaluations, training, and disciplinary actions.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) plans
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • Paid time off
  • Payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Discounts for friends and family within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program
  • Referral bonus program

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