Lead Housekeeper

Messiah Lifeways•Mechanicsburg, PA

About The Position

The Lead Housekeeper supports daily housekeeping operations throughout Enhanced Living (Personal Care) neighborhoods. This is a hands-on working-lead role that includes cleaning and maintaining resident rooms, offices, lounges, and common areas, while providing direction, training, follow-up, and support to housekeeping team members. The position promotes high standards of cleanliness, resident service, safety, and teamwork. The schedule is 7:00 a.m. to 3:30 p.m., Monday through Friday. The Lead Housekeeper may also support the on-call schedule as needed. The work involves staying active while helping create clean, comfortable spaces for older adults.

Requirements

  • At least 18 years of age.
  • At least 2 years of experience in housekeeping, environmental services, hospitality, healthcare, long-term care, or senior living.
  • Attention to detail, time management, organization, dependability, and a service-oriented approach.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous lead, trainer, mentor, or informal supervisory experience preferred.

Responsibilities

  • Clean and maintain resident rooms, offices, lounges, and common areas.
  • Assist with daily assignment coordination to ensure routine cleaning, priority needs, call-offs, resident requests, and special projects are completed efficiently.
  • Help coordinate coverage for call-offs, scheduled absences, and changing daily priorities as directed by management.
  • Provide on-the-job training, coaching, and guidance to new and existing housekeeping team members on cleaning procedures, resident service expectations, equipment use, safety practices, and department standards.
  • Follow proper cleaning and disinfecting procedures to maintain a safe and healthy environment.
  • Report maintenance concerns and equipment issues promptly.
  • Practice safe work habits, including proper use of chemicals and safety equipment.
  • Maintain confidentiality regarding resident and organizational information.
  • Complete assigned tasks with quality, efficiency, and attention to detail.
  • Support the on-call schedule as needed.

Benefits

  • Comprehensive benefits for eligible team members.
  • Employee recognition programs and appreciation events.
  • Opportunities for growth and advancement.
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