Housekeeper

Hilton Grand Vacations•Myrtle Beach, SC

17d

About The Position

As a Housekeeper, you will perform essential housekeeping duties, including making beds; replenishing linens; changing and arranging towels; restocking toilet supplies; dusting; cleaning rooms and halls; and vacuuming. You will communicate with dispatch, Team Members, and guests to support guest and owner satisfaction. You will ensure rooms are cared for and inspected according to standards, report damage, deficits, and disturbances to superiors, and respond to reasonable complaints and requests professionally and patiently. You will also maintain housekeeping equipment and tools and keep an inventory of supplies used in housekeeping activities. Hilton Grand Vacations is a vacation ownership company focused on helping Owners and Guests create memorable vacations. The company describes its culture as work-life-balance-oriented and family-friendly, and highlights recognition for its workplaces and Team Members.

Requirements

Previous experience as a Cleaner or Housekeeper.
Ability to work with little supervision.
Customer service experience.
Organizational and time management skills.

Responsibilities

Make beds, replenish linens, change and arrange towels, restock toilet supplies, dust, clean rooms and halls, and vacuum.
Communicate in a friendly and effective manner with dispatch, Team Members, and guests.
Ensure rooms are cared for and inspected according to standards.
Notify superiors of damage, deficits, and disturbances.
Handle reasonable complaints and requests professionally and patiently.
Ensure housekeeping equipment and tools are appropriately maintained.
Maintain an inventory of tools and supplies used in housekeeping activities.