Housekeeper Supervisor - Vacation Village at Weston

MasterCorp • Weston, FL

1d

About The Position

MasterCorp, Inc. is seeking a Housekeeper Supervisor, also described in the posting as a Timeshare Supervisor/Inspector, to oversee cleaning personnel at Vacation Village at Weston. The role is responsible for meeting quality and timeliness standards, ensuring staff follow the company’s mission and values, and making sure units are cleaned effectively and efficiently. The supervisor may help prepare or clean rooms during busy periods and may perform other site-operation duties as directed by the Executive Housekeeper. The position requires irregular hours and involves frequent physical activity, including standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, occasional ascending and descending, and repetitive motions. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

• High school diploma or an equivalent combination of education and work experience.
• Passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Ability to work irregular hours.
• Ability to perform the essential functions of the position, including frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, occasional ascending and descending, and repetitive motions.

Responsibilities

• Develop and maintain a high standard of excellence among staff.
• Assign duties to housekeeping personnel.
• Prepare rooms for housekeepers during busy or peak periods when asked.
• Clean rooms using MasterCorp’s 7-step cleaning process during busy or peak periods when asked.
• Assist with training existing staff and new recruits.
• Report unit maintenance issues according to company procedure.
• Examine carpets, drapes, and furniture for stains, damage, or wear, and report issues as necessary.
• Inspect and prepare clean units, and report them as vacant and ready.
• Inspect units and complete the required number of report cards per week.
• Replace kitchen inventory and supplies as needed.
• Help keep storage closets clean and organized.
• Report lost and found items to the Executive Housekeeper.
• Ensure a safe working environment at each site and office.
• Perform duties related to site operation as directed by the Executive Housekeeper.
• Promote urgency among housekeeping staff so units are turned on time.
• Be prompt with assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Perform inventory of linen supplies and assist with linen inventories as directed.
• Manage the time efficiency of direct reports.
• Help resolve guest complaints promptly.
• Build and maintain strong, positive customer relations.
• Assist resort guests and owners, and maintain knowledge of the resort.
• Perform other duties and tasks assigned in conjunction with services contracted with the client.

Benefits

• Starting pay of $18 per hour.
• Refer-a-friend bonus potential.
• Paid training.
• Benefits package including medical, vision, and dental coverage, and paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED