Houseperson - Vacation Village Kissimmee

MasterCorp•Kissimmee, FL
•Onsite

About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company’s mission statement and values. The role helps prepare units for guests by handling linens, supplies, trash, and equipment; keeping storage areas and assigned buildings organized; reporting maintenance issues and lost-and-found items; and assisting with guest needs and complaints. The Houseperson is expected to maintain high standards, work efficiently, act promptly, and help ensure units are turned on time. The position may require working irregular hours. A valid driver’s license is required for certain locations.

Requirements

  • Must be able to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Be prompt with assignments and appointments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • A valid driver's license is required for certain locations.
  • Physical ability to frequently stand, walk, push, pull, move, lift up to 25 pounds, bend, reach, and perform repetitive motions; occasional ascending and descending is also required.

Responsibilities

  • Maintain a high standard of excellence.
  • Stock storage closets and keep them clean and organized.
  • Assist in stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units.
  • Prepare linen and supply bags as directed and deliver them to units.
  • Walk assigned buildings or floors to ensure they are free of linens, trash, and equipment.
  • Report unit maintenance issues according to company procedures.
  • Report lost-and-found items to the Executive Housekeeper.
  • Move furniture as directed.
  • Help ensure a safe working environment at each site and office.
  • Perform duties related to site operations as directed by the Executive Housekeeper.
  • Work with a sense of urgency so units are turned on time and be prompt with assignments and appointments.
  • Use supplies and equipment efficiently and effectively.
  • Assist with linen inventories and supplies as directed.
  • Assist in promptly resolving guest complaints and build positive customer relations.
  • Assist resort guests and owners and make guest deliveries as directed.
  • Become knowledgeable about the resort.

Benefits

  • Starting pay of $16 per hour
  • Refer a Friend Bonus potential
  • Paid training
  • Medical, vision, and dental benefits
  • Paid time off
  • Opportunities for growth and career development
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