Housekeeping Supervisor - Vacation Village Kissimmee

MasterCorp • Kissimmee, FL

1d • Onsite

About The Position

MasterCorp, Inc. is hiring a Housekeeping Supervisor for Vacation Village Kissimmee. The role, also described as Timeshare Supervisor/Inspector, oversees cleaning personnel and ensures that units are cleaned effectively and efficiently while meeting quality and timeliness standards. The supervisor is responsible for upholding the company’s mission and values, supporting staff, and helping ensure units are turned around on time. The position may also involve preparing or cleaning rooms during busy periods and assisting with other site operations as directed by the Executive Housekeeper.

This is an immediate-hire opportunity. Full-time and part-time positions are available. The posting offers a starting pay of $18 per hour, paid training, a referral bonus opportunity, and a benefits package that includes medical, vision, dental, and paid time off. MasterCorp also describes opportunities for growth and career development.

Requirements

• High school diploma or an equivalent combination of education and work experience.
• Passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Ability to work irregular hours.
• Ability to perform the essential functions of the position, with reasonable accommodations where applicable.

Responsibilities

• Develop and maintain a high standard of excellence among staff.
• Assign duties to housekeeping personnel.
• Prepare rooms for housekeepers during busy or peak periods when asked.
• Clean rooms using MasterCorp’s seven-step cleaning process during busy or peak periods when asked.
• Assist with training existing staff and new recruits.
• Report unit maintenance issues according to company procedure.
• Examine carpets, drapes, and furniture for stains, damage, or wear and report findings as necessary.
• Inspect and prepare clean units, and report them as vacant and ready.
• Inspect units and complete the required number of report cards per week.
• Replace kitchen inventory and supplies as needed.
• Help keep storage closets clean and organized.
• Report lost and found items to the Executive Housekeeper.
• Help ensure a safe working environment at each site and office.
• Perform duties related to site operation as directed by the Executive Housekeeper.
• Promote a sense of urgency among housekeeping staff so units are turned on time.
• Be prompt with assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Perform inventory of linen supplies and assist with linen inventories as directed.
• Monitor the time efficiency of direct reports.
• Help resolve guest complaints promptly.
• Cultivate and develop strong, positive customer relations.
• Assist resort guests and owners as needed and maintain knowledge of the resort.
• Perform other duties and tasks assigned in conjunction with services contracted with the client.

Benefits

• Starting pay of $18 per hour.
• Refer-a-friend bonus potential.
• Paid training.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED