Health Services Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• At least one year providing psychiatric rehabilitation services to a disabled, low-income, and/or homeless population.
• Knowledge of health care and social service resource systems and self-help intervention strategies.
• Crisis intervention and conflict resolution skills, including motivational interviewing, harm reduction, and trauma-informed care.
• Strong oral and written communication and listening skills.
• Ability to work in a team-oriented and self-directed manner, empathize, and relate positively to a wide variety of people.
• Experience working in diverse settings with people across socioeconomic spectrums.
• Proficiency in typing and computer skills, including Microsoft Office Suite (Outlook, Word, and Excel).
• Strong organization and attention to detail, with the ability to manage multiple assignments accurately and thoroughly.
• Ability to work a flexible schedule that may include some evenings or weekends when necessary.
• TB clearance and annual retesting as conditions of continued employment.
• Employment verification directly from three past employers within the most recent seven-year period.

Nice To Haves

• Veterans are encouraged to apply.
• Bachelor’s degree in Social Work or a related field preferred.

Responsibilities

• Develop individualized case plans for each veteran household, including identifying goals and action steps.
• Assist veterans in obtaining employment or higher-paying employment.
• Help veterans apply for eligible benefits, including VA pension and Social Security benefits.
• Work with landlords and property managers to identify suitable housing and act as a liaison between veteran tenants and landlords.
• Mediate and advocate for members to help them obtain and retain housing.
• Maintain accurate veteran case files in accordance with contractor guidelines and the VA program guidebook.
• Enter, update, and maintain client information in a secure database.
• Support program documentation standards and submit required data collection documents, including HMIS documents where applicable, on time and within the specified 24-hour turnaround.
• Work with members to establish a housing-sustainability budget covering household expenses and income sources.
• Coordinate with government, community, and private agencies to obtain rental subsidies, subsidized loans, and other transitional or permanent housing resources.
• Assist and coach members through all steps of the application process, provide follow-up, and act as a housing counselor and advocate for housing, health care benefits, and entitlements.
• Conduct individual and community-based presentations about MHALA housing programs and generate housing opportunities through advocacy, information, and education with landlords and property managers.
• Use motivational interviewing and harm-reduction practices to provide or arrange services for members moving into housing.
• Provide or arrange regular home visits, in-home case management, and community-based referrals to support successful housing retention.
• Represent MHALA at community housing provider, HUD-VASH, LAHSA, and similar meetings.
• Stay current on technical and administrative changes in housing programs and their requirements.
• Network with veteran and mainstream service agencies to share resources, address common problems, and maintain referral relationships.
• Attend and participate in staff meetings and the agency’s day-to-day operations and community life.
• Work cooperatively with staff to ensure supportive services are delivered smoothly to the agency and the veterans and families it serves.
• Perform collateral duties and other duties as directed by program management or a supervisor.

Benefits

• Full benefits package
• Employee assistance program
• Generous paid time off
• 35-hour workweek