Manager - Language Access Services

MultiCare Health System•Yakima, WA
•Onsite

About The Position

The Language Access Services Manager provides guidance and direction for interpreter services at Yakima Valley Memorial (YVM). The manager ensures YVM complies with applicable standards established by regulatory agencies, including The Joint Commission, Washington State Department of Health, and the Office of Minority Health. Under general direction, the role designs and implements programming and infrastructure to support language service access for patients, families, and visitors. The manager serves as a liaison on matters involving hearing-impaired patients and interpretation services. Hospital-based leaders may have a dual matrixed reporting structure. The position is based at MultiCare Yakima Memorial Hospital, a 226-bed, not-for-profit hospital serving the Yakima Valley. The schedule is Monday through Friday on the day shift, at 1.0 FTE.

Requirements

  • Bachelor’s degree in Education or a healthcare-related field.
  • Completion of a qualified Interpreter Training Program.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Provide guidance and direction for interpreter services.
  • Ensure compliance with applicable regulatory standards, including those established by The Joint Commission, Washington State Department of Health, and the Office of Minority Health.
  • Design and implement programming and infrastructure that support language service access for patients, families, and visitors.
  • Serve as liaison on issues pertaining to hearing-impaired patients and interpretation services.

Benefits

  • Competitive tuition assistance
  • Career development
  • Generous paid time off
  • Code Lavender
  • Employee Assistance Programs
  • Medical benefits
  • Dental benefits
  • Retirement benefits
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