Manager - Language Access Services

MultiCare Health System•Yakima, WA
•$69,722 - $100,318•Onsite

About The Position

The Language Access Services Manager provides guidance and direction for interpreter services and ensures Yakima Valley Memorial complies with applicable standards established by regulatory agencies, including The Joint Commission, the Washington State Department of Health, and the Office of Minority Health. Under general direction, the manager designs and implements programming and infrastructure that support language-service access for patients, families, and visitors. The role serves as a liaison on issues pertaining to patients who are hearing impaired and to interpretation services. Hospital-based leaders may have a dual matrixed reporting structure. The position is based at Yakima Memorial Hospital, a 226-bed not-for-profit hospital serving the Yakima Valley. The schedule is Monday through Friday on the day shift at 1.0 FTE.

Requirements

  • Bachelor’s degree in Education or a healthcare-related field.
  • Completion of a qualified Interpreter Training Program.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Provide guidance and direction for interpreter services.
  • Ensure compliance with applicable regulatory standards, including those established by The Joint Commission, the Washington State Department of Health, and the Office of Minority Health.
  • Design and implement programming and infrastructure that support language-service access for patients, families, and visitors.
  • Serve as liaison on issues pertaining to hearing-impaired patients and interpretation services.

Benefits

  • Competitive tuition assistance
  • Generous paid time off
  • Code Lavender and Employee Assistance Programs
  • Competitive salary
  • Medical benefits
  • Dental benefits
  • Retirement benefits
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