Case Manager / Admissions Nurse (Licensed Nurse) - Martha & Mary

Martha & Mary Health Services • Poulsbo, WA

4d • $36 - $47

About The Position

The Case Manager / Admissions Nurse (RN or LPN) oversees and coordinates residents’ and patients’ care from admission through discharge. As the primary point of contact for care coordination, the nurse supports communication among interdisciplinary teams, external providers, residents, and families. The position contributes to utilization management, discharge planning, quality outcomes, and patient advocacy, and provides leadership and oversight to licensed nursing staff and NACs. The posting describes the role as requiring flexibility to meet residents’ and patients’ needs.

Requirements

• Associate degree required.
• Current RN or LPN license in the State of Washington required.
• Strong knowledge of Medicare, HMO contracts, MDS, PDPM utilization, and evidence-based practices.
• Exceptional communication and customer service skills.
• Strong organization and documentation abilities.
• Ability to collaborate effectively with interdisciplinary teams.
• Proficiency with MS Office Suite and healthcare systems including Answers on Demand, ADP, DocSTAR, and FaxCORE, as well as mobile technology.
• Ability to safely use medical devices and equipment.

Nice To Haves

• Bachelor’s degree preferred.
• Sub-acute care or Skilled Nursing experience preferred.

Responsibilities

• Coordinate case management and social service functions in individualized care plans and discharge planning.
• Conduct medical record reviews, utilization reviews, and quality assessments from admission through discharge.
• Oversee direct care and ensure evidence-based practices are delivered.
• Conduct care conferences, warm handovers, interdisciplinary rounds, and family conferences.
• Assist with admission assessments, orders, and paperwork under DNS direction.
• Coordinate admissions, discharges, transfers, and bed management with nursing leadership and admissions teams.
• Communicate with primary care providers, hospital partners, and external specialists throughout residents’ stays.
• Initiate and present NOMNOC (denial) letters as appropriate.
• Collaborate with internal partners including Nursing Leadership, Social Work, Rehab Services, MDS, HIM, A/R, Therapists, and Operations.
• Coordinate with families, hospitals, discharge planners, HMOs, physicians, home health agencies, and other external providers.
• Advocate for residents and patients, supporting informed decision-making and family education.
• Monitor RUG utilization, PDPM outcomes, and appropriate service use.
• Review falls, wounds, medication errors, readmissions, pharmacy discrepancies, and other quality indicators.
• Ensure appropriate testing, timely results, and compliance with regulatory and payer requirements.
• Participate in weekly Case Management meetings and continuous quality improvement initiatives.
• Provide day-to-day leadership, guidance, and supervision to Licensed Nurses and NACs.
• Participate in hiring, performance management, coaching, and employee development.
• Troubleshoot care concerns, complaints, and conflicts, escalating to DNS or Operations leadership as needed.
• Oversee medication destruction and disposal.
• Assist nursing staff with care activities as needed and perform regular RN or LPN duties within the scope of licensure and the job description.
• Uphold Martha & Mary’s mission, vision, and values; maintain confidentiality and professionalism; and demonstrate reliability, flexibility, teamwork, organization, initiative, diplomacy, and the ability to manage multiple priorities.
• Demonstrate a genuine interest in caring for elderly and long-term care residents.

Benefits

• Paid Time Off accrued at varying rates based on length of employment; accrual begins at 5.32 hours per month for a 40-hour workweek and includes required Washington State paid sick leave.
• 40% discount on child care services while working.
• Medical, dental, vision, and life insurance options for full-time employees after 60 days.
• Career advancement opportunities across multiple sites and departments.
• 403(b) Retirement Savings Plan available immediately upon hire.
• Five paid holidays.
• Employee assistance and counseling.
• Cell phone, health club, and auto service discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree