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Patient Navigator, RN

WakeMed Health & Hospitals•Cary, NC

About The Position

The Patient Navigator, RN addresses patients’ logistical needs from a clinical perspective by explaining treatment options and providing advice and support. The navigator helps ensure communication among all disciplines involved in a patient’s care and guides patients and their families through the care and services offered across relevant specialties. The role includes educating, advocating for, and encouraging patients and families; connecting patients with appropriate care and support personnel; and facilitating access to community resources. The navigator visits patients in the hospital or during recovery, follows up after discharge when needed, and may continue supporting patients through support groups over many years.

Requirements

  • Registered Nurse licensure is required.
  • Bachelor’s degree in Nursing is required.
  • Five years of acute-care nursing experience is required.

Nice To Haves

  • Master’s degree in Nursing preferred.

Responsibilities

  • Explain treatment options and provide advice and support to patients.
  • Help ensure communication among all disciplines involved in a patient’s care.
  • Guide patients and families through care and services across relevant disciplines and specialties.
  • Educate, advocate for, and encourage patients and their families.
  • Connect patients with appropriate care and support personnel.
  • Facilitate access to community resources.
  • Visit patients in the hospital or during recovery.
  • Follow up with patients after discharge when needed.
  • Support patients through support groups, potentially over many years.

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