Clinical Navigator | Dallas Rehab

PAM Health•Dallas, TX

About The Position

PAM Health is hiring a Clinical Navigator for its new Dallas rehabilitation hospital. The Clinical Navigator serves as the face of the hospital, builds relationships with prospective patients and referral sources, and helps people understand the potential benefits and support available during rehabilitation. The position cultivates referral relationships, manages an assigned territory, conducts patient assessments, and supports referral conversion in collaboration with the business development and admissions teams and internal and external staff. It reports to the Director of Business Development.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
At least two years of experience in the designated field of licensure.

Nice To Haves

A degree in a health-related field from an accredited college or university.
Prior marketing experience.
Prior rehabilitation or LTACH experience.
Rehabilitation/LTACH and marketing experience.

Responsibilities

Cultivate referral relationships, manage an assigned territory, and complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Work with business development team members, including the Admissions Manager and admission staff, and with nursing and other internal and external staff to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
Dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee referral bonus program.
401(k) plan with discretionary employer match.
Generous paid benefit time.
Education Advancement Program and opportunities for professional growth.