Health Navigator (Bilingual)

Main Street Health • Savannah, GA

3d

About The Position

Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. It partners with rural primary care doctors and supplies staff, technology, and processes to support value-based care. The Health Navigator develops trusted relationships with patients and providers and handles patient-facing, administrative, and logistical tasks that allow doctors to focus on medical care. Navigators are employed by Main Street and work inside partner clinics alongside clinic staff. Main Street’s management and training teams provide the training and tools needed for the role. The candidate must be bilingual in Spanish.

Requirements

• Must be bilingual in Spanish.
• Be comfortable working independently and demonstrate self-starting initiative.
• Enjoy meeting new people and developing relationships.
• Bring a strong service mentality to work.
• Care about the local community and its well-being.
• Be able to explain the importance of activities that improve patients’ health.
• Be flexible and willing to tackle new challenges.
• Be able to solve problems and take initiative.
• Be comfortable using data to inform decisions and activities.
• Be comfortable working in a fast-paced organization where change is the norm.
• Learn and apply new information quickly.
• Be familiar with and comfortable using multiple software platforms.
• Work a full-time 40-hour week, Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch.
• Have an active, unencumbered driver’s license.
• Have a GED or high school diploma.

Responsibilities

• Develop strong relationships with patients and assist them with their care.
• Meet with patients during check-in and enter data into the Main Street software platform for reporting and tracking.
• Call patients to schedule office visits or remind them to pick up medication.
• Order and schedule procedures, tests, and screenings.
• Identify and track progress on important gaps in patient care.
• Maintain records of patient interactions and communicate with providers using electronic health records.
• Educate patients about healthcare options, insurance benefits, and common medical conditions.
• Help patients access community resources.
• Help coordinate follow-up care after patients have been discharged from the hospital.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED