Health Navigator Jobs

About The Position

Requirements

• High school diploma required
• Proficiency with EMR systems, Microsoft Excel, Word, Outlook, data entry, and record management workflows
• Strong verbal and written communication skills to build professional relationships with clients, interdisciplinary care teams, primary care offices, and community partners
• Practical problem-solving skills to address service linkage barriers, application processes, and care follow-up using a client-centered, trauma-informed approach

Nice To Haves

• Associate degree (or equivalent relevant experience) preferred
• Experience in care coordination, case management, medical/behavioral health, or community-based services preferred
• Familiarity with Medicaid and community referrals is highly desirable

Responsibilities

• Complete, track, and follow up on client referrals for health, housing, crisis, employment, and specialty services in the EMR
• Link clients with primary care providers, monitor appointment attendance, request medical records, and build relationships with local medical offices
• Review client charts, obtain required Releases of Information (ROIs), and maintain accurate care coordination notes in the agency EMR
• Identify clients eligible for Medicaid, Medicare, SNAP, or other benefits and assist them with the application process
• Execute outreach and missed appointment protocols, track care pathway adherence, and problem-solve access barriers with clients and providers
• Participate in staff huddles, coordinate care across interdisciplinary teams, and communicate with external partners to support service delivery
• Assist with intake activities as assigned, including preparing client charts, routing information, recording health history, and collecting basic vital signs

Benefits

• Comprehensive health, vision, and dental plan package
• Retirement plan with generous employer matching of contributions
• 12.5 paid holidays that can be used flexibly
• 12 days of sick time
• 12 days of vacation time accrued in the first year of employment