Nurse Navigator, Heart Failure

Sutter Health•San Francisco, CA

About The Position

A professional registered nurse who provides individualized assistance to patients, families, and caregivers to help them overcome health care system barriers. The Nurse Navigator enhances the patient experience and clinical outcomes by providing seamless navigation throughout the continuum of care. This role collaborates with physicians and interdisciplinary teams to triage, coordinate, and consistently manage patient care, educate patients, and serve as a point of contact for patients and families. The position participates in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and sustainability. It facilitates shared decision-making and patient engagement by building trusting relationships, addressing communication and health literacy needs, and helping patients incorporate their values and preferences into treatment decisions. The role promotes positive outcomes for patients, providers, and the Sutter health care system.

Requirements

  • Graduate of an accredited school of nursing.
  • California Registered Nurse (RN) license.
  • Basic Life Support (BLS) Healthcare Provider certification.
  • Five years of recent relevant experience.

Responsibilities

  • Provide individualized assistance to patients, families, and caregivers to help overcome health care system barriers.
  • Support a seamless navigation process throughout the continuum of care to enhance patient experience and clinical outcomes.
  • Collaborate with physicians and interdisciplinary teams to triage, coordinate, and manage patient care.
  • Educate patients and serve as a point of contact for patients and families.
  • Participate in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and sustainability.
  • Facilitate shared decision-making and patient engagement by building trusting relationships and addressing communication and health literacy needs.
  • Help patients integrate their values and preferences into treatment decisions.
  • Promote positive outcomes for patients, providers, and the Sutter health care system.

Benefits

  • Comprehensive benefits package for eligible positions.
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