Birthing Families Navigator- Floater (Hybrid)

ERIE FAMILY HEALTH CENTER • Chicago, IL

18d • $22 - $26 • Hybrid

About The Position

The Birthing Families Navigator-Floater works with medical providers and care teams to identify potential clients and provide supportive services. The role includes outreach, advocacy, assessments, care plans, referrals, home visitation as needed, and documentation in a funder data management system and electronic health record. The Navigator coordinates primary and social care for clients receiving prenatal, postpartum, and/or pediatric services and collaborates with other Navigators to maintain floor coverage throughout the day. The work schedule aligns with Erie's hours of operation. Local travel is required.

Requirements

• Bachelor’s degree in social work, child development, community health, or a related field.
• Bilingual fluency in English and Spanish.
• Intermediate proficiency in Microsoft Office.
• Local travel is required.
• Valid Illinois driver’s license and automobile insurance are required.

Nice To Haves

• At least two years of work experience in health, social, or community services.
• Cultural competency to work in a low-income, minority environment.
• Ability to maintain client confidentiality and trust.
• Ability to establish and maintain effective working relationships with customers, clients, and community partners.
• Ability to work well individually and as part of a team.
• Knowledge of record-keeping methods, practices, and procedures.

Responsibilities

• Coordinate primary care, including prenatal, postpartum, and/or pediatric care, and social services.
• Conduct outreach, face-to-face follow-ups, risk assessments, referrals, and home visits as needed.
• Track clients’ missed appointments.
• Collaborate with fellow Birthing Families Navigators to provide floor coverage throughout the day.
• Collaborate with clients’ providers and care teams.
• Maintain familiarity with each client’s care plan and facilitate referrals and follow-up.
• Provide excellent customer relations.
• Complete monthly reports as assigned.
• Document services in the funder data management system and electronic health record.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Flexible Spending Account for health care or childcare.
• 401(k) program with employer matching of $0.50 for every $1.00 contributed, up to the first 5% of the employee’s biweekly salary.
• Annual paid time off starting at 15 days.
• Eight paid holidays.
• Annual merit increases.
• Room for growth and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level