Nurse Navigator-Hybrid
About The Position
The Nurse Navigator provides individualized nursing support, education, and coordination of care for patients throughout their healthcare journey. The role serves as a key point of contact for patients, families, providers, and the interdisciplinary care team, helping patients understand their treatment plans and navigate appointments, services, and available resources. The Nurse Navigator works collaboratively with physicians, advanced practice clinicians, nursing staff, care management, and other healthcare team members to promote continuity of care, address barriers, and support a positive patient experience within Presbyterian Medical Group. This is a hybrid position. The Nurse Navigator facilitates patients' entry into specialty care programs and coordinates care for existing or returning patients across multiple departments and throughout the continuum of services. Oncology Nurse Navigation includes implementing National Comprehensive Cancer Network (NCCN) distress assessments and healthcare pathways, following NCCN algorithms for cancer patients in accredited facilities, and evaluating patient progress. The role also supports appropriate professional and personal modifications in collaboration with the healthcare team.
Requirements
- Associate degree in Nursing.
- At least 1 year of related experience.
- Registered Nurse licensure in New Mexico (RN-NM).
- Basic Life Support (BLS) certification.
Nice To Haves
- Bachelor of Science in Nursing preferred.
Responsibilities
- Facilitate patients' entry into specialty care programs and coordinate care for existing or returning patients.
- Coordinate care with patients, families, providers, and insurance representatives, following patients across the continuum of services and multiple departments.
- For oncology navigation, implement NCCN distress assessments and healthcare pathways and follow NCCN algorithms for cancer patients in accredited facilities.
- Evaluate patients' progress along the continuum of care and assist with appropriate professional and personal modifications in collaboration with the healthcare team.
- Develop relationships with providers to maintain patients' care continuum and serve as a liaison among patients, insurance representatives, and physicians.
- Prepare for and coordinate multidisciplinary conferences as needed.
- Provide patient education throughout the continuum of care and communicate test results to patients and the healthcare team.
- Help patients access community resources and connect them with support services, including social work, nutrition, psychology, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, and hospice.
- Assist research nurses and providers in accruing eligible patients to clinical trials.
- Assist with tracking metrics and quality indicators for diagnosis, timely treatment, and reimbursement.
- Work with team members to determine appropriate treatment protocols and develop long-term patient plans.
- Delegate or assign aspects of care to healthcare team members according to their validated competency.
Benefits
- Tuition and certification reimbursement
- Scholarship opportunities
- Staff Safety wearable badge for discreetly calling for help
- Differentials for night or weekend shifts, higher education, certifications, and certain lead roles, for eligible positions
- Malpractice liability insurance
- Loan forgiveness through the New Mexico Higher Education Department
- Access to the EPIC electronic charting system
- Free on-site and community-based gyms
- Nutrition coaching and classes
- Mindfulness and meditation resources
- Wellness challenges
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
