Nurse Navigator-hybrid
About The Position
The Nurse Navigator provides patient-centered nursing support and care coordination throughout patients’ healthcare journeys. The role is a key point of contact for patients, families, providers, and the interdisciplinary care team, helping patients understand their plans of care, navigate services, overcome barriers to treatment, and receive timely, coordinated care. The Nurse Navigator facilitates entry into specialty care programs and coordinates care for existing or returning patients across departments and throughout the continuum of services. In oncology, the role implements National Comprehensive Cancer Network (NCCN) distress assessments and healthcare pathways based on patients’ clinical treatments, following NCCN algorithms for cancer patients at accredited facilities. The navigator evaluates patient progress and works with the healthcare team on appropriate professional and personal modifications. The role develops relationships with providers, coordinates multidisciplinary conferences as needed, educates patients, communicates test results, connects patients with community and support services, assists with clinical trial accrual, and tracks quality and reimbursement measures. The Nurse Navigator also collaborates on treatment protocols and long-term plans and delegates care tasks according to team members’ validated competencies.
Requirements
- Associate degree in Nursing.
- At least 1 year of related experience.
- New Mexico Registered Nurse (RN-NM) license.
- BLS certification.
- Unit-specific certifications, such as APHON, chemotherapy, or infusion, required within 6 months of hire.
Nice To Haves
- Bachelor of Science in Nursing preferred.
Responsibilities
- Facilitate patients’ entry into specialty care programs and coordinate care for existing or returning patients.
- Coordinate care among patients, families, providers, and insurance representatives, following patients across services and departments.
- For oncology patients, implement NCCN distress assessments and healthcare pathways and follow NCCN algorithms at accredited facilities.
- Evaluate patient progress throughout the continuum of care and assist with appropriate professional and personal modifications in collaboration with the healthcare team.
- Develop relationships with providers to maintain patients’ care continuum and serve as a liaison among patients, insurance representatives, and physicians.
- Prepare for and coordinate multidisciplinary conferences as needed.
- Provide patient education throughout the continuum of care and communicate test results to patients and the healthcare team.
- Connect patients with community resources and support services, including social work, nutrition, psychology, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, and hospice.
- Assist research nurses and providers in accruing eligible patients to clinical trials.
- Assist with tracking metrics and quality indicators related to diagnosis, timely treatment, and reimbursement.
- Collaborate with team members to determine appropriate treatment protocols and develop long-term patient plans.
- Delegate or assign aspects of care to healthcare team members according to their validated competencies.
Benefits
- Tuition and certification reimbursement
- Scholarship opportunities
- Staff Safety wearable badge for discreetly requesting help
- Differentials for eligible night or weekend shifts, higher education, certifications, and lead roles
- Malpractice liability insurance
- Loan forgiveness through the New Mexico Higher Education Department
- Employee wellness program with access to free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
