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(USA) GM Coach

Walmart•Las Vegas, NV
•Onsite

About The Position

The GM Coach leads and develops teams while overseeing store operations in the designated business area. The role teaches, trains, and actively listens to associates; tours stores and provides feedback; communicates company direction and business initiatives; and supports change efforts with clear expectations and guidance. The GM Coach models exceptional customer service, resolves customer issues, implements action plans to address deficiencies, and leads process improvements that support a high-quality customer experience. The position drives financial performance and sales by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops plans to mitigate shrink and achieve sales and profit goals. The GM Coach hires, trains, mentors, assigns duties to, recognizes, and develops associates, while promoting a workplace where people feel they belong. The role also coordinates assignments and stakeholder relationships, measures progress toward goals, identifies improvement opportunities, supports continuous learning, and ensures compliance with company policies, values, ethics, and procedures. The role is guided by Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The position is based at the listed North Las Vegas, Nevada location. The annual salary range is $65,000 to $100,000, with performance-based bonuses and possible additional compensation. Walmart offers a range of health, financial, paid-time-off, leave, disability, discount, education, and other benefits; eligibility and amounts may depend on job classification and length of employment.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to associates through store tours, active listening, and communication about store operations and company direction.
  • Lead company change efforts and communicate expectations and business objectives to teams.
  • Model customer-service standards and support customer-service initiatives, including community outreach programs.
  • Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve the customer experience.
  • Drive financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and address staffing needs.
  • Build and maintain relationships with stakeholders and coordinate job-related activities and assignments.
  • Set and communicate goals, measure progress, promote accountability, and identify improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Promote a culture of belonging, collaboration, continuous learning, and adaptability.
  • Support Walmart’s goal of becoming a regenerative company, including creating a sense of belonging, eliminating waste, and participating in local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, with PTO and/or PPTO available for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly bonuses.
  • Possible regional pay zone or complex-structure additional compensation.

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