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(USA) GM Coach

Walmart•Myrtle Beach, SC
•Onsite

About The Position

The GM Coach leads and develops teams while overseeing store operations in a designated business area. The role teaches, trains, and listens to associates; communicates store operations, merchandising, business initiatives, and company direction; and guides teams through change by setting clear expectations and implementing business solutions. The GM Coach models exceptional customer service, supports customer service initiatives and community outreach, resolves customer concerns, and leads process improvements to deliver a high-quality customer experience. The position drives financial performance and sales by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory flow, managing operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. It also supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The GM Coach builds stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, supports compliance with company policies, and promotes Walmart’s values, inclusion, integrity, customer service, and continuous learning. The position is based at 550 Highway 17 N, North Myrtle Beach, South Carolina. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location, complex structure, or applicable state pay differentials. Walmart offers a range of health, financial, leave, disability, education, and other benefits; eligibility may depend on job classification and length of employment.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Complete all job-required training and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
  • At facilities that sell only ammunition and where state requirements apply, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates, including by touring stores, listening, and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, merchandising, business initiatives, and company direction.
  • Lead company change efforts by providing clear expectations and guidance and implementing business solutions.
  • Model customer service standards and support customer service initiatives, community outreach, customer issue resolution, and process improvements.
  • Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and promote a sense of belonging.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Promote teamwork, inclusion, accountability, customer-first decision-making, continuous improvement, and learning through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Additional compensation may include regional pay zone, complex-structure compensation, and applicable state pay differential.

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