Club Manager and GM
About The Position
The Club Manager manages all aspects of The Oasis Club, including club activities and relationships among the Club, Troon Golf, the ownership group and/or Board of Directors, members, guests, associates, the community, government, and industry. The position administers policies established by the Board or ownership group; develops operational policies and programs; monitors financial performance; coordinates business plans and budgets; and oversees personnel, facilities, services, procurement, vendors, and regulatory compliance. The Club Manager directly manages department leaders, including roles such as Assistant General Manager, Food and Beverage Director, Membership Director, Golf Professional, Superintendent, Tennis Professional, Athletic Club Manager, and Administrative Assistant. The role serves as a liaison between management staff and the Board, participates in appropriate community and industry activities, and handles emergencies promptly. The position requires a bachelor’s degree, four to six years of related experience and/or training, or an equivalent combination of education and experience. Multi-course facilities may require more experience. A Food Manager Certification is required. Knowledge of Microsoft Office applications and the ability to read and speak English may be required. The work occasionally involves outdoor weather conditions, with a moderate noise level, and includes regular standing, walking, and sitting, as well as occasional lifting of up to 50 pounds. Benefits include eligibility for medical, dental, and vision coverage; a 401(k) with employer match for associates age 19 and older; and paid time off and leaves of absence, subject to applicable plan terms and eligibility criteria.
Requirements
- Bachelor’s degree, or four to six years of related experience and/or training, or an equivalent combination of education and experience; multi-course facilities may require more experience.
- Food Manager Certification.
- Knowledge of Microsoft Office applications.
- Ability to read and speak English may be required to perform job duties.
Responsibilities
- Administers Club policies and procedures established by the Board of Directors and/or ownership group.
- Plans, develops, and approves operational policies, programs, procedures, and methods consistent with general policies.
- Monitors financial reports and statements and takes corrective action when necessary.
- Coordinates development of the Club’s long-range and annual business plans.
- Works with Troon Golf Human Resources to establish personnel policies and oversee personnel actions, training, and professional development programs.
- Interviews, hires, trains, plans, assigns, and directs work; evaluates, rewards, and disciplines associates; and addresses complaints and problems.
- Directly manages department members, which may include the Assistant General Manager, Food and Beverage Director, Membership Director, Golf Professional, Superintendent, Tennis Professional, Athletic Club Manager, and Administrative Assistant.
- Attends conferences, workshops, and meetings to keep abreast of developments in the field.
- Coordinates operating and capital budgets, monitors financial statements, and takes corrective action as required.
- Coordinates and serves as an ex-officio member of the Board of Directors and other appropriate standing committees.
- Advises the President and committees about construction, alterations, maintenance, materials, supplies, equipment, and services not included in approved plans or budgets.
- Ensures the Club operates in accordance with applicable local, state, and federal laws.
- Oversees care and maintenance of the Club’s physical assets and facilities.
- Ensures high standards for food, beverage, sports and recreation, entertainment, and other Club services.
- Establishes and monitors compliance with Troon Golf procurement policies and procedures.
- Participates in appropriate outside activities to enhance the Club’s prestige and fulfill its public obligations as a community member.
- Reports member infractions to the Board of Directors and/or ownership group for necessary action.
- Serves as liaison between management staff and the Board of Directors.
- Maintains relations with police, fire, liquor control, health department, and other government agencies.
- Conducts competitive analyses of clubs and other businesses offering member alternatives.
- Handles emergencies, including fires, accidents, security breaches, and house-rule violations, promptly and in person; emphasizes prevention through training, inspection, and preventive enforcement.
- Convenes and presides over meetings with departmental managers and conducts all-facility personnel meetings.
- Directs and works with vendors, contractors, firms, and individuals providing services or entering lease agreements or contracts with the Club.
Benefits
- Medical, dental, and vision coverage, subject to applicable plan terms.
- 401(k) with employer match for associates age 19 and older.
- Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
