DRUG-GEN MDSE/CLERK

The Kroger Co. • Mesa, AZ

8d

About The Position

The Drug-GM Merchandise Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. The clerk supports the Customer 1st strategy and the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves helping customers with product questions and recommendations, offering samples, promoting specials, and keeping department merchandise labeled, stocked, inventoried, and current. It also includes reviewing sell-by dates, reporting ordering or shipping discrepancies, following safety procedures, inspecting equipment, and reporting accidents, risks, or illegal activity. The clerk must work cooperatively in a fast-paced environment and provide support to customers including minors, individuals with special needs, and older adults.

Fry’s Food Stores is part of The Kroger Company. The posting describes benefits that may be available to eligible associates, with eligibility dependent on applicable terms and length of service.

Requirements

• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create a welcoming environment and answer customer questions about products sold in the department and store.
• Maintain knowledge of department products and respond to questions or suggest products.
• Offer samples to help customers discover products.
• Inform customers about Drug GM specials and recommend items that meet their needs.
• Review sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering and shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate manager.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict constructively, and act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed