DRUG-GEN MDSE/CLERK
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching established sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role involves helping customers with product questions and recommendations, sharing samples and specials, and maintaining department merchandise and displays. The clerk also supports safety, equipment maintenance, and store procedures, and provides assistance through direct interaction with minors, individuals with special needs, and older adults. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
Responsibilities
- Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and respond to questions or make suggestions.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Drug GM specials and recommend items to meet their needs.
- Review sell-by dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate manager.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, nonconfrontational, cooperative manner.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
