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About The Position
AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Restaurant General Manager to lead a restaurant and create a positive work environment and dining experience. The role involves coaching, mentoring, and supporting team members, with responsibility for their development, safety, and well-being. The General Manager is accountable for restaurant operations and results, including guest satisfaction, customer service, speed of service, quality control, workplace safety, profit and loss, and food and labor performance. The position uses AES systems to plan operations, create accurate projections and schedules, manage cash and inventory controls, and set and meet restaurant goals. The ideal candidate demonstrates respectful communication, leadership, resilience, patience, sound judgment, and the ability to work effectively in a fast-paced environment.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, and delegating responsibility.
- Emotional resilience and patience.
- Ability to work in a fast-paced environment and think on your feet.
- High standards of integrity and customer satisfaction.
- P&L, operations, and restaurant management skills, including managing food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, and coach team members.
- Use AES systems to operate the restaurant, including creating accurate projections and schedules.
- Implement restaurant controls, particularly for cash and inventory.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage restaurant operations and profit and loss.
- Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variances and take appropriate action to improve results.
- Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.
- Support the development, safety, and well-being of the team.
Benefits
- Competitive bonus program.
- Full-time shifts.
- Health insurance.
- PTO.
- Employee rewards and recognition program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
