GM

Arby's (AES Restaurants)•Powell, TN

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the restaurant to create a positive work environment and dining experience. The role involves coaching, mentoring, and supporting the team, while promoting team development, safety, and well-being. The manager is responsible for achieving goals across restaurant operations, financial performance, guest satisfaction, service, and workplace safety.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Skills in P&L management, operations management, restaurant management, and managing food and labor costs.
Emotional resilience, patience, leadership, and listening skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to operate the restaurant, including creating accurate projections and effective schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Address food and labor variances and take appropriate action to improve results.
Follow government regulations, employment laws, food safety requirements, operations policies, and cash policies, and implement accounting controls.
Coach and develop employees, hire and staff the restaurant, and delegate responsibility.